Top 10 Ways Sentiment Analysis Affects Consumer Behaviour thenytoday.com

Whether you are running a business, firm, or service, its reputation and revenue depend highly on your consumer behaviour. You should know your consumer’s behaviour towards your product to turn your business into a brand. To understand the emotions of your consumers about your product and service, you need to perform a sentiment analysis. The modern world’s consumers are pretty suggestive and constantly express their views and opinions of companies’ products and services they utilise. These consumers really would not hesitate when sharing their comments, whether they are positive or negative. They u